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Our eco friendly credentials

We pride ourselves on being an eco friendly company. We are not perfect, but here are some steps that we take...

01.

ECOLOGI

We're working with Ecologi to plant a set number of trees each month to offset carbon emissions from each employees personal life and from our company as a whole. As a bonus, we plant an extra tree on top of this for each order placed with us. Our tree planting numbers each month mean that we are a carbon positive company and you can check on our progress at anytime here: https://ecologi.com/wearmilos

BUILD YOUR OWN

02.

THREAD MADE FROM RECYCLED PLASTIC BOTTLES

We've recently made the move over from eco thread to an even more eco friendly thread! Our new thread is made from recycled plastic bottles but still remains super soft, you would never know the difference! It's also a natural white, so un-dyed which adds even more to its eco credentials as it uses no dye chemicals and water waste during the dyeing process. 

03.

GREEN ENERGY

Our recent switch to green energy means that everything in our studio uses green energy to power it! Solar, wind and hydro!

Which means that our sewing machines, lights and computers are all greener too!

04.

TAPE

Gone are our non recyclable stickers and here is our brand new paper tape! We use this to seal our shipping boxes. Our new tape is biodegradable, compostable and recyclable. 

05.

SHIPPING BOXES

Our shipping boxes are custom made for us and are made from a minimum of 90% recycled materials. They're 100% recyclable and 100% compostable. They're reusable and use water based inks. The company replants trees on our behalf for each order that we place. This is on top of the trees that we plant with Ecologi each month. They're biodegradable and only certified wood is used for the pulp. The production process to make them also adheres to the clean air policy.

06.

FABRIC CREDENTIALS

All of our bought fabrics are Oeko-Tex 100 tested and certified to make sure that no harmful chemicals were used in the dying process. This ensures that our fabrics remain soft and safe for delicate skin.

07.

CUSTOM FABRIC CREDENTIALS

Any custom fabric that we have specifically printed for us that you won't find anywhere else is Certified Organic. On top of that it has also been independently tested by each governing body and has been awarded certifications with Woolmark, Oeko-Tex 100 and GOTS.

08.

FABRIC USE

Our fabric has a few steps in it's life. We start by cutting out our big items such as clothing, next up are our smaller accessories that we squeeze into the off cuts of fabric from where the clothing was cut. After that, we only have tiny pieces left and we use our scrap machine to cut small circles from the leftovers which are then made into reusable wipes. Any waste left after those processes are now too small and unusable to us... we still don't throw them away. We send them to a lovely lady who uses the tiny pieces as soft stuffing for the pet beds that she makes and donates to the RSPCA.

None of our fabric waste goes to landfill, it is all used.

09.

GENERAL WASTE

The waste company that we use is an eco friendly one! They don't send anything to landfill, all of our waste is sorted and either recycled, composted or turned into energy. 

10.

TISSUE PAPER

Our tissue paper is custom made by a company that is part of the eco packaging alliance. It's recyclable, compostable, FSC certified, printed onto acid free paper (this means that no chemicals are left behind when it decomposes), it's printed using eco friendly soy-based inks and for each order that I place they replant trees globally on our behalf. This is on top of the trees that we plant with Ecologi each month.

11.

PRINTING

We're on a Business Eco Printing subscription with Brother Printing UK! All of our cartridges are recycled and brother just refills ours when they're empty, this method cuts down on single use plastic and reduces plastic waste drastically!

Our Refund Guarantee

Returns

Doesn't fit? Changed your mind? Don't worry! You have 30 days to return the item(s) to us in an unworn and resalable state for a full refund or exchange. 

If you choose to post it back then please inform us by email atsales@wearmilos.com so we can advise of the address to send it to and so we know to expect your parcel. Buyer must cover return postage.Unfortunately, several types of goods are exempt from being returned, this includes items that have been personalised in any way, 'BUILD YOUR OWN' products, gift cards and hygiene products (underwear).

Refunds

Once your return is received and checked, if it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.

Personalised and 'BUILD YOUR OWN' Products

Please note that personalised items are exempt from returns, refunds or exchanges. Any products that are personalised or from our 'BUILD YOUR OWN' range are completely custom made for you and as such returns or exchanges are completely at our discretion. We will only refuse a return or exchange under this policy if we feel the colour combinations chosen are too personal and custom for us to sell on if returned.